We're here to Help.

 President  & CEO's Message

The threats and risks of COVID-19 have caused your credit union, NAE FCU, to evaluate our business practices to ensure the health and safety of our members and employees. On this page you will see the steps that we are taking to ensure access to your finances while maintaining safe and effective operations.

NAE FCU is concerned about the health and well-being of our members, employees and the communities we serve.  We continue to monitor the evolving COVID-19 situation and making sure we put plans in place to best mitigate risks and support our credit union family.

NAE is implementing safety protocols while providing you ongoing access to your accounts and financial services. Our recent System Upgrades provide you with the most up-to-date technology to ensure the safety and security of your accounts. In addition, our networks are now redundant nationwide in providing the best protection for member accounts regardless of disruptive events or weather-related occurrences in the region.

Be aware - avoid possible scams

You should know that the coronavirus could cause cyber criminals to prey upon the public's concerns. Fraudsters look for ways to gain trust and information they can use to access to your account. As a reminder, we do maintain contact with members to provide service through legitimate calls, emails and texts.

Our continued commitment to you


We will continue to monitor this evolving situation and will provide you with updates on our website, and through email, if the need arises. For the latest information on the Coronavirus (COVID-19),

Visit cdc.gov/COVID19

We share your concern about the impact of the coronavirus, but we want you to know that the staff of NAE is here to serve you and we are especially grateful for the opportunity. We know you have many choices when it comes to banking. Thank you for choosing NAE FCU.

Sincerely,

Palmer Stillman

President/CEO

 

Member Services

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