Member Services

Direct deposit is a fast, secure way to have your paycheck or retirement check automatically deposited into your NAE account. You won’t have to wait in line on payday, and a portion of your paycheck can be automatically applied to your loan or deposited into your savings account.

Wire transfer is a method of electronic funds transferred from one person or institution to another. Wire transfer systems are intended to provide more individualized or single payment transactions rather than bulk payment systems such as ACH (Automated Clearing House) or EFT (Electronic Funds Transfer).

NAE offers domestic wire transfers for a nominal fee. Funds wired by 4:00 p.m. from NAE are typically available at the receiving institution that day (depending on the receiving institution's cut-off times).

To Purchase:

As of January 1, 2012, paper savings bonds are no longer available. This was done to reduce the amount of paper transactions and to support the Treasury’s goal to increase the number of electronic transactions. You can still give and get savings bonds for any occasion or purpose – like birthdays, weddings, or graduation. You have to purchase them through the Treasury Direct website at www.savingsbonds.gov.

To Redeem:

If by chance you are given or you have a paper form of a Savings Bonds (one issued prior to January 1, 2012) NAE does redeem these for our members. Visit any one of our locations for assistance.

In an emergency, your first priority is your life and your family. Your second priority is your possessions. Safe deposit boxes are a great place for Birth Certificates, Marriage Certificates, Passports, Insurance Forms, Legal Documents, Rare Coins, Stamps, Medals, Jewelry, and Irreplaceable Photos. NAE's safe deposit boxes come in four sizes and are available at our Battlefield, Indian River, and Western Branch Offices.

• 3 x 5, $25.00

• 3 x 10, $40.00

• 5 x 10, $60.00

• 10 x 10, $90.00

Notary Services are available at all NAE locations. Public notary services at NAE are free of charge to members. Notaries are unbiased witnesses of signatures required on some official documents. An official photo ID is required by all individuals whose signature is being notarized.

Medallion Signature Guarantee is also available at NAE. A medallion signature is a special signature for the transfer of securities. It is a guarantee by the transferring financial institution that the member’s signature is genuine and the financial institution accepts liability for any forgery. Signature guarantees protect entities by preventing unauthorized transfers and possible losses, limiting the liability of the transfer agent who accepts the certificates. NAE provides this service to its members free of charge. An official photo ID is required by all individuals whose signature is being guaranteed.

Visa Gift Cards are a perfect gift for any occasion - Birthdays, Anniversaries, Graduations, Trips, Allowances, or just because. They are smart, thoughtful, and always well received. An NAE Gift Card can be loaded with as little as $10.00 or as much as $1,000.00. There is a fee of $3.95 for each card purchased. In addition, for a small fee, we do provide Gift Cards holders and envelopes to make this gift complete.

Visa Everyday Spend Cards are reloadable Visa cards that are great for recurring expenses, travel expenses, and staying on budget. The card can be used to pay for internet spending, teaching your kids to manage their allowance/spending, and a perfect solution for college-bound students for allowance, books, etc. The Everyday Spend Card comes with your name embossed on it and can be loaded with as little as $10.00 or as much as $5,000.00. There is a fee of $5.00 to purchase the card and a monthly service fee of $1.75. The Everyday Spend Card can be reloaded from home for a minimal charge or at the credit union.

Have you moved? You can update your address through your online banking account or you can use the Change of Address form below!